Our  fulfilment  centre is  based  in Toronto and offers curbside pickup from 10am to 5pm Tuesdays through Saturdays. Fulfilment Centre: 1134 Yonge St, Toronto, ON M4W 2L8 

(Contact No: +1 437-263-9410)

We deliver most of our products across Canada. For larger products / furniture, write to us on info@urbanislandofficial.com

Deliveries within Toronto:
Delivery within 2-3 business days 

Deliveries to the rest of Canada:
Orders will be delivered within 2 to 6 business days

Returns:

All eligible items can be returned within 7 days of purchase in original condition, accompanied with the original receipt. Customers are responsible for any shipping costs for returns and exchanges. Please send returned packages with tracking to Our Fulfilment Centre in Toronto 1134 Yonge St, Toronto, ON M4W 2L8
With international returns or exchanges, we are unable to refund any taxes or duties paid for customs. Upon receipt of the item in our warehouse, we will do an inspection and if the return is accepted, store credit will be issued for the amount of the product. If you are based in Toronto, you also have the option of dropping returns off at our fulfilment centre above, Monday through Sunday from 10am to 6pm.

Items that are not eligible for returns: All edible items, Soaps, Candles, Furniture, all sale items